What is Coinstash?
The platform was founded in 2017, and since then, it’s focused on making the crypto experience simple and accessible. One thing Coinstash does particularly well is customer support — they’ve made it a priority to offer responsive service, which isn’t always the case in the crypto world. It’s also fully registered in Australia and operates under an Australian Financial Services Licence (AFSL), which is a good indicator that they take compliance and user safety seriously.
Coinstash is gradually growing in popularity and has even been featured in mainstream media, which suggests it’s gaining recognition beyond just the crypto community.
My Overall Thoughts on Coinstash
There are definitely areas where Coinstash could improve — I’d like to see more deposit options, lower trading fees, and a wider range of markets. But overall, I think the platform offers enough value to outweigh those drawbacks. These are the two main things that stood out to me:
1) Access to a wide range of cryptocurrencies: Coinstash gives users access to over 1,000 cryptocurrencies, which is quite a large selection. Whether you’re new to crypto or more experienced, having a broad range of assets to choose from makes it easier to diversify your portfolio and explore different investment opportunities.
2) Strong focus on customer support: One of the things I really appreciated was their live chat feature. Instead of waiting days for an email response, you can quickly connect with their support team if you run into an issue. That kind of service can make a big difference, especially when you're dealing with financial transactions.
If you are interested in reading about alternatives to Coinstash, read my article on the best crypto exchanges for Australians.
Key Features & Advantages of Coinstash
If you’re based in Australia and looking for a straightforward way to get started with crypto, Coinstash is definitely worth considering. It’s especially good for beginners thanks to its user-friendly design and extensive asset list. Even if you’ve used other platforms before, Coinstash still has enough features to make it a solid option, summarised below.
Negatives & Disadvantages of Coinstash
While Coinstash does have a lot going for it, there are a couple of drawbacks that are worth considering before you sign up. Like any platform, it’s not perfect — and depending on what you're looking for, of these could be deal-breakers.
What Services does Coinstash offer?
If you’re considering Coinstash and want to understand what it actually provides, here’s a breakdown of the main features and services available. This should help you decide if it’s the right fit for what you’re looking to do in crypto.
Quick buy, sell, and swap: Coinstash makes it easy to buy and sell crypto without any complicated steps. Once your account is verified — which just means uploading the required ID documents — you can instantly purchase the crypto of your choice.
There’s also a “Swap” feature, which is a nice touch. Let’s say you already hold one coin but decide you want a different one — you can simply swap them directly, without having to go through the process of selling first and then rebuying.
Access to 1,000+ cryptocurrencies: One of the more impressive things about Coinstash is just how many coins they list. With over 1,000 cryptocurrencies available, you’ll find all the major players and quite a few smaller or newer projects too. This gives you a lot of flexibility — whether you're holding for the long term, trading regularly, or exploring up-and-coming coins.
They’re also proactive about adding new assets, which helps keep the platform up to date with the fast-moving crypto market.
DeFi Connector access: In late 2022, Coinstash introduced a feature called the DeFi Connector. It gives users access to over 500 DeFi coins that aren’t typically listed on regular exchanges. What’s great is that you don’t need MetaMask or any external wallet to use it — everything is integrated within Coinstash.
This can save both time and gas fees, especially if you’re someone who likes discovering new low-cap coins early.
Trading charts for all experience levels: Whether you’re a beginner or someone with more trading experience, Coinstash has tools to suit you. Basic users can stick to the simplified charts, while advanced traders can dig into more technical charting tools to help guide their strategies.
Fast and reliable deposits and withdrawals: Coinstash supports deposits and withdrawals via Australian bank transfer and cryptocurrency. Your first transaction might take a little longer because of the verification process, but after that, things move quickly.
No matter which payment merchant you choose, the final transaction ends up as a standard bank transfer, which keeps things familiar and straightforward.
User-friendly interface: The platform design is one of Coinstash’s strong suits. It’s clean, simple, and easy to navigate — especially if you’re new to crypto. The dashboard is intuitive, and everything from deposits to support is just a click or two away.
It’s worth noting that while simplicity is great for beginners, more advanced traders might find the lack of market depth or trading pairs a bit limiting.
Recurring buys (Automatic purchases): Coinstash supports recurring purchases — also known as dollar-cost averaging (DCA). You can set your account to automatically buy a specific coin at regular intervals. It’s a convenient way to build a position over time without constantly watching the market or trying to time every dip.
Great referral program: Their referral program is actually quite generous. There are three tiers, and depending on where you land, you can earn between 33% and 55% of the trading fees paid by the people you refer. Best of all, those referral rewards don’t expire — they continue for as long as your referrals are trading.
Live Chat support: Coinstash doesn’t just rely on email for customer service. They offer live chat support every day between 9am and 11pm, so if you run into a problem or have a question, help is usually just a few clicks away. It’s particularly helpful if you’re not a tech expert and want clear, real-time guidance.
Strong security and regulatory compliance: Security is clearly a priority for Coinstash. Before you can trade, you’ll need to verify your identity by submitting your documents — standard practice for regulated platforms.
On the back end, they use high-level security systems to protect your funds and data. Since they’re registered in Australia and operate under an AFSL, there’s also a layer of regulatory oversight that adds extra reassurance.
What I don't like about Coinstash
As much as Coinstash offers some great features, there are a few downsides that could affect your overall experience — especially if you’re used to more competitive platforms. Here are a few things that stood out to me as areas where Coinstash could improve:
High trading fees (0.85%): This was probably the biggest drawback for me. Coinstash charges a flat 0.85% fee on every trade, which is definitely on the higher end. Most major exchanges tend to charge somewhere between 0.1% and 0.5%, so if you’re making frequent or high-value trades, those fees can really add up over time.
Limited deposit methods: Right now, the only supported deposit options are AUD bank transfers and PayID. While that covers the basics for most Australians, there’s no support for things like PayPal, credit or debit cards, or BPAY — which some users might find a bit limiting or inconvenient.
Coinstash Fees
Coinstash Deposit Fees
The good news is that Coinstash doesn’t charge any deposit fees — whether you’re using a bank transfer or depositing crypto. That said, your bank might tack on a small fee for the transaction, so it’s something to double-check.
Coinstash Trading Fee
As mentioned, there’s a flat 0.85% trading fee across the board which is high compared to other crypto exchanges. For high-volume traders, the fees can be reduced to as low as 0.13%, however there is no information on the website about how to achieve this. I reached out to live chat support and they also were unable to answer my question. They simply said that as your assets and trading volume increases, you will reach higher membership tiers with lower fees, but couldn't give specifics.
Coinstash Fiat Withdrawal Fees
Withdrawals to your Australian bank account are free from Coinstash’s side, which is a plus. Any fees would come from your bank or an external processor, not the platform itself.
Coinstash Crypto Withdrawal Fees
Withdrawal fees for crypto vary depending on the asset. For example, Bitcoin withdrawals are currently charged at 0.00005 BTC, and Ethereum at 0.00002 ETH. You can see the exact fee for each coin before you complete the transaction, or check their website for a full list.
Pros and Cons of Coinstash
- Access to over 1,000+ cryptocurrencies
- Very beginner-friendly and easy to navigate
- Excellent live chat customer support
- Strong security and regulatory compliance
- Limited AUD deposits (no PayPal, card, etc)
- Higher-than-average trading fees (0.85%)
Final Thoughts: Is Coinstash Worth It?
Overall, I think Coinstash is a solid option — especially if you're just starting out in crypto and you're based in Australia. The platform is easy to use, well laid out, and offers excellent support, which can be a real lifesaver when you're learning the ropes. The mobile app, fast deposits and withdrawals, and reliable security measures also make it a convenient choice for everyday investing.
That said, there are a few things that could be better. The trading fees are on the high side, and deposit options are fairly limited. If you're a more experienced trader who relies on deep liquidity or advanced markets, Coinstash might feel a bit restrictive.
If keeping costs low is a priority for you, it’s worth looking into alternatives like Digital Surge — they came out ahead in our test when it comes to fees and spreads. I also put together a full guide on the best crypto exchanges for Australians, which might help you compare your options more easily, or take a look at the table below.
If you do decide to give Coinstash a try, make sure to sign up using this link — you can claim up to $200 in free Bitcoin with the promo code.
Comparison Table of the Best Crypto Exchanges in Australia
Frequently Asked Questions
Not at the moment. Coinstash is currently only available to users in Australia. They’ve mentioned plans to expand internationally, so it’s possible the U.S. could be added in the future — but for now, it’s strictly for Aussies.
Yes, Coinstash is considered a safe and trustworthy exchange. So far, there haven't been any reports of hacks, security breaches, or compromised accounts. They follow strong security protocols and hold an Australian Financial Services Licence (AFSL), which adds another layer of credibility. So from what I’ve seen, it’s a secure place to buy, sell, and hold your crypto.
Unfortunately, no — Coinstash doesn’t currently support credit or debit card deposits. Right now, they only accept AUD via bank transfer or PayID. If you need an Australian exchange that lets you use a card, I’d recommend checking out Swyftx — it’s the #3 crypto exchange in Australia, and they offer card support along with a solid range of features.
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